100 Openings | Freshers Walk-In @ Bioclinica, Bangalore on 19th Jan' 2020 - PHARMA WISDOM

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Saturday, 4 January 2020

100 Openings | Freshers Walk-In @ Bioclinica, Bangalore on 19th Jan' 2020


Freshers Walk-in @ Bioclinica Bangalore on 19th Jan for Voice Process
Greetings from Bioclinica..!!
As part of our expansion process, we are conducting Freshers Walk-In at our Bangalore Campus.
Walk In Venue:
Bioclinica India Pvt. Ltd, 
No: 18/2 & 18/3, V G Heritage, Vanivilas Road, Kanakapura, Basavanagudi, Bengaluru, Karnataka 560004
Walk-In Timings: from 9.00 AM to 1 PM
Walk-In Date: 19th Jan 2020 (Sunday)
Job Title: Drug Safety Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Graduates / Post Graduates in Pharmacy, Nursing, Dental or any equivalent
Essential Duties and Responsibilities:
·         Receive and process assigned voicemails
·         Update the Voicemail Tracker
·         Receive information or inquiry through phone call/email/fax/mail and create a record in Track Wise and IRMS
·         Attach product replacement authorization form in Track Wise, if inquiry involves replacement request
·         Follow Track Wise Convention guide while handling and managing product complaints.
·         Receive information or inquiry through phone call/email/fax/mail and process them in IRMS
·         Generate reports related to inquiries received through phone call/email/fax/mail
·         Enter all the relevant information received through phone calls/email/fax/mail into IRMS
·         Enter all the information pertaining to non-significant phone caIIs, emails, faxes for internal tracking and reconciliation
·         Responsible for receiving phone calls related to adverse events and for book-in of cases received by all source types (phone call/email/fax/mail) into ARIS-g
·         Responsible for following good documentation practices while completing AEM form
·         Responsible for triaging of case
·         Responsible for attaching AEM form or other source documentation to case.
·         Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.
·         Thorough understanding of use of FAQs and product labeling to answer medical information inquiries
·         Thorough understanding of regulatory requirements for safety reporting
Other Responsibilities:
·         Follow departmental AE workflow procedures
·         Closure and deletion of Cases
·         Perform any other drug safety related activities as assigned
Specialized Knowledge and Skills:
·         Basic competence with medical and therapeutic terminology
·         Understanding of Patient Safety regulatory obligation
·         Good attention to detail
·         Ability to deliver within established timelines
·         Fluency in Spoken and written English and excellent comprehension
Communication Skills:
·         Excellent written/oral communication
·         Strong interpersonal skills required to interact with clients, management, and peers effectively.

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