BIOCLINICA - Walk-In Interviews for Freshers on 9th Nov' 2019 - PHARMA WISDOM

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Wednesday, 6 November 2019

BIOCLINICA - Walk-In Interviews for Freshers on 9th Nov' 2019

Greetings from Bioclinica,
Pharmacy Freshers Walk-in (voice Process) @ Bioclinica, Bangalore
We are conducting Walk-In for Pharmacy and Nursing graduates with excellent communication skills for voice process US Shifts.
Interested candidates can meet us on 9th Nov 2019 i.e., Saturday @ below venue.
Venue Details:
Bioclinica India Pvt Ltd  
No:18/2 & 18/3, V G Heritage, Vanivilas Rd, Kanakapura, Basavanagudi, Bengaluru, Karnataka 560004    
Walk-In Timings: 09:00 AM - 12:00 PM
Job Title: Drug Safety Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Graduates / Post Graduates in Pharmacy,  Nursing, Dental or any equivalent
Essential Duties and Responsibilities:
·         Receive and process assigned voicemails
·         Update the Voicemail Tracker
·         Receive information or inquiry through phone call/email/fax/mail and create a record in Track Wise and IRMS
·         Attach product replacement authorization form in Track Wise, if inquiry involves replacement request
·         Follow Track Wise Convention guide while handling and managing product complaints.
·         Receive information or inquiry through phone call/email/fax/mail and process them in IRMS
·         Generate reports related to inquiries received through phone call/email/fax/mail
·         Enter all the relevant information received through phone calls/email/fax/mail into IRMS
·         Enter all the information pertaining to non-significant phone caIIs, emails, faxes for internal tracking and reconciliation
·         Responsible for receiving phone calls related to adverse events and for book-in of cases received by all source types (phone call/email/fax/mail) into ARIS-g
·         Responsible for following good documentation practices while completing AEM form
·         Responsible for triaging of case
·         Responsible for attaching AEM form or other source documentation to case.
·         Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.
·         Thorough understanding of use of FAQs and product labeling to answer medical information inquiries
·         Thorough understanding of regulatory requirements for safety reporting
Other Responsibilities:
·         Follow departmental AE workflow procedures
·         Closure and deletion of Cases
·         Perform any other drug safety related activities as assigned
Specialized Knowledge and Skills:
·         Basic competence with medical and therapeutic terminology
·         Understanding of Patient Safety regulatory obligation
·         Good attention to detail
·         Ability to deliver within established timelines
·         Fluency in Spoken and written English and excellent comprehension
Communication Skills:
·         Excellent written/oral communication
·         Strong interpersonal skills required to interact with clients, management, and peers effectively.
Documents to Carry: Address proof, updated resume

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