BIOCLINICA - Walk-In Drive for Pharmacy | Nursing | Dental Freshers on 30th Oct' 2019 - PHARMA WISDOM

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Thursday, 24 October 2019

BIOCLINICA - Walk-In Drive for Pharmacy | Nursing | Dental Freshers on 30th Oct' 2019

Pharmacy, Nursing & Dental Freshers Walk-in (voice Process) @ Bioclinica, Mysore
Greetings from Bioclinica,
We are conducting Walk-In for Pharmacy graduates with excellent communication skills for voice process-US Shifts .
Interested candidates can meet us on 30th Oct 2019 i.e., Wednesday @ below venue.
Venue Details:
Bioclinica India Pvt Ltd (M2) Campus, 
Silver Spirit Tech Park (SSTP), 317P-318,
Hebbal Industrial Area, Mysore, Karnataka 570016
Walk-In Timings: 09:00 AM - 12:00 PM
Job Title: Drug Safety Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Graduates / Post Graduates in Pharmacy,  Nursing, Dental or any equivalent
Essential Duties and Responsibilities:
  • Receive and process assigned voicemails
  • Update the Voicemail Tracker
  • Receive information or inquiry through phone call/email/fax/mail and create a record in Track Wise and IRMS
  • Attach product replacement authorization form in Track Wise, if inquiry involves replacement request
  • Follow Track Wise Convention guide while handling and managing product complaints.
  • Receive information or inquiry through phone call/email/fax/mail and process them in IRMS
  • Generate reports related to inquiries received through phone call/email/fax/mail
  • Enter all the relevant information received through phone calls/email/fax/mail into IRMS
  • Enter all the information pertaining to non-significant phone caIIs, emails, faxes for internal tracking and reconciliation
  • Responsible for receiving phone calls related to adverse events and for book-in of cases received by all source types (phone call/email/fax/mail) into ARIS-g
  • Responsible for following good documentation practices while completing AEM form
  • Responsible for triaging of case
  • Responsible for attaching AEM form or other source documentation to case.
  • Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.
  • Thorough understanding of use of FAQs and product labeling to answer medical information inquiries
  • Thorough understanding of regulatory requirements for safety reporting
Other Responsibilities:
  • Follow departmental AE workflow procedures
  • Closure and deletion of Cases
  • Perform any other drug safety related activities as assigned
Specialized Knowledge and Skills:
  • Basic competence with medical and therapeutic terminology
  • Understanding of Patient Safety regulatory obligation
  • Good attention to detail
  • Ability to deliver within established timelines
  • Fluency in Spoken and written English and excellent comprehension
Communication Skills:
  • Excellent written/oral communication
  • Strong interpersonal skills required to interact with clients, management, and peers effectively.
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